Business Terms and Conditions for Online HYROX Training

1. Introductory Provisions


1.1. These Business Terms and Conditions (hereinafter "Terms") regulate the rights and obligations between the provider of online training services focused on HYROX (hereinafter "Provider") and the client (hereinafter "Customer").

1.2. The Provider is Vojtěch Nekoranec, Company ID (IČO): 08789088, with registered office at Smetanova 1372, Otrokovice, 765 02, Czech Republic, not registered in the Commercial Register (this is an individual entrepreneur), contact email: marketing@zone8training.com. Current data is also available on the website and invoices.

1.3. By concluding the contract, the Customer confirms that they have read and agree to these Terms.


2. Nature and Scope of Services


2.1. The Provider offers online training programs accessible via the FITR application. The exact scope of services is always specified in the offer before ordering.

2.2. The content of the training programs is not individually tailored and does not serve as medical or physiotherapeutic care.

2.3. Services are intended for individuals over 18 years of age, or younger only with the consent of a legal guardian.

2.4. The training plan is not suitable for individuals with serious musculoskeletal diseases, cardiovascular problems, or other contraindications. In these cases, consultation with a doctor is recommended.


3. Order, Conclusion, and Duration of Contract


3.1. Services can be ordered via the web form, email, or other forms as offered by the Provider.

3.2. The contract is concluded upon confirmation of the order by the Provider and payment of the respective amount by the Customer.

3.3. The contract is concluded for a definite or indefinite period, depending on the program type. If the contract is not terminated by email at least 3 days before the start of a new period, it automatically extends for the same period.

3.4. The Provider reserves the right to terminate the provision of the service at any time with a 7-day notice period. In case of a breach of these Terms by the Customer, the service may be terminated immediately without compensation.


4. Prices and Payment Terms


4.1. The prices of services are listed on the Provider's website and may be adjusted. The Customer will be informed of any price changes at least 14 days before the start of a new period.

4.2. Payments are made in advance via a payment gateway, bank transfer, or other methods.

4.3. The service becomes active only after payment is credited. Paid amounts are non-refundable unless expressly agreed otherwise.


5. Health Status and Disclaimer


5.1. The Customer explicitly confirms that they are medically fit to participate in physical activity and have consulted their decision with a doctor.

5.2. The Provider bears no responsibility for injuries, health complications, or other damages arising from the use of training plans, especially if the Customer failed to follow recommended instructions or concealed health limitations. Training results are not guaranteed and depend on many individual factors, including the Customer's effort, diet, and regeneration.

5.3. All training instructions are used at the Customer's own risk.

5.4. The Provider does not provide medical advice, diagnosis, or therapy. Services also do not include professional nutritional counseling or physiotherapy.


6. User Account and Customer Conduct


6.1. The Customer is obliged to protect their access data and not share it with third parties.

6.2. The Provider reserves the right to restrict or block the Customer's account in case of a breach of these Terms, without compensation.

6.3. The Customer undertakes not to interfere with the functionality of the platform or disseminate inappropriate or harmful content within the system. The Customer acknowledges that the success of the training depends on their active cooperation, adherence to training instructions, honest data entry, and providing feedback on their health status and feelings. In case of insufficient cooperation or repeated non-adherence to the plan without a relevant reason, the Provider reserves the right to terminate the service in accordance with point 3.4.

6.4. Communication and feedback primarily take place via the FITR application or email. The Provider undertakes to respond to Customer inquiries generally within 48 hours on working days.


7. Intellectual Property


7.1. All content (videos, texts, graphics, training plans) is protected by copyright and is the exclusive property of the Provider.

7.2. Any unauthorized copying, distribution, or modification of the content without the Provider's consent is prohibited.


8. Technical Requirements and Service Availability


8.1. Access to the service requires a device with an internet connection and a current web browser.

8.2. The Provider does not guarantee uninterrupted service availability. Short-term outages due to maintenance or technical issues are not grounds for complaint. The Provider is not responsible for technical problems on the Customer's side (e.g., slow internet connection, outdated or incompatible device) that would prevent proper use of the service.


9. Complaints and Withdrawal


9.1. Complaints can be made by email to the Provider's contact address.

9.2. The Customer has the right to withdraw from the contract within 14 days of its conclusion if the service has not yet started. If the Customer explicitly agrees to the commencement of the service before this period expires, they lose the right of withdrawal pursuant to Section 1837 letter a) of the Civil Code.

9.3. Service Suspension: In the event of long-term illness or other serious obstacle preventing the Customer from participating in training, it is possible to temporarily suspend the service by agreement with the Provider. The conditions and maximum duration of suspension will be individually agreed upon, usually for a period not exceeding 2 weeks within one month of subscribed services.


10. Changes to Business Terms and Conditions


10.1. The Provider reserves the right to change these Terms at any time. The change is effective from the date of its publication or notification to the Customer.

10.2. If the Customer does not agree with the new version of the Terms, they have the right to terminate the contract within 14 days of the notification of the change.


11. Out-of-Court Dispute Resolution


11.1. The Customer has the right to resolve any disputes through the European Commission's online dispute resolution platform (ODR): https://ec.europa.eu/consumers/odr


12. Severability


12.1. If any provision of these Terms is found to be invalid, the validity of the remaining provisions will not be affected.


13. Governing Law and Jurisdiction


13.1. These Terms are governed by the legal order of the Czech Republic and/or the European Union, unless otherwise agreed.

13.2. For customers outside the EU, especially in the USA, these Terms shall apply to the extent that they do not conflict with local laws.


14. Personal Data Protection


14.1. The Provider processes Customers' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.

14.2. Personal data is processed for the purpose of fulfilling the contract, managing the user account, invoicing, and communicating with the Customer.

14.3. If the Customer gives explicit consent, their data may also be used for marketing purposes – sending commercial communications, news, offers, and greetings. Consent is voluntary and can be withdrawn at any time.

14.4. The Customer has the right to access their data, rectify, erase, restrict processing, data portability, and lodge a complaint with the supervisory authority.

14.5. Detailed information on the processing of personal data, including information on third-party processors (e.g., for the operation of the FITR application), is provided in the Privacy Policy available on the Provider's website.


15. Force Majeure


15.1. The Provider shall not be liable for the non-fulfillment of its obligations due to force majeure events (vis maior), such as natural disasters, wars, pandemics, widespread internet outages, or other unforeseeable and insurmountable events that occur independently of its will.

1. Introductory Provisions


1.1. These Business Terms and Conditions (hereinafter "Terms") regulate the rights and obligations between the provider of online training services focused on HYROX (hereinafter "Provider") and the client (hereinafter "Customer").

1.2. The Provider is Vojtěch Nekoranec, Company ID (IČO): 08789088, with registered office at Smetanova 1372, Otrokovice, 765 02, Czech Republic, not registered in the Commercial Register (this is an individual entrepreneur), contact email: marketing@zone8training.com. Current data is also available on the website and invoices.

1.3. By concluding the contract, the Customer confirms that they have read and agree to these Terms.


2. Nature and Scope of Services


2.1. The Provider offers online training programs accessible via the FITR application. The exact scope of services is always specified in the offer before ordering.

2.2. The content of the training programs is not individually tailored and does not serve as medical or physiotherapeutic care.

2.3. Services are intended for individuals over 18 years of age, or younger only with the consent of a legal guardian.

2.4. The training plan is not suitable for individuals with serious musculoskeletal diseases, cardiovascular problems, or other contraindications. In these cases, consultation with a doctor is recommended.


3. Order, Conclusion, and Duration of Contract


3.1. Services can be ordered via the web form, email, or other forms as offered by the Provider.

3.2. The contract is concluded upon confirmation of the order by the Provider and payment of the respective amount by the Customer.

3.3. The contract is concluded for a definite or indefinite period, depending on the program type. If the contract is not terminated by email at least 3 days before the start of a new period, it automatically extends for the same period.

3.4. The Provider reserves the right to terminate the provision of the service at any time with a 7-day notice period. In case of a breach of these Terms by the Customer, the service may be terminated immediately without compensation.


4. Prices and Payment Terms


4.1. The prices of services are listed on the Provider's website and may be adjusted. The Customer will be informed of any price changes at least 14 days before the start of a new period.

4.2. Payments are made in advance via a payment gateway, bank transfer, or other methods.

4.3. The service becomes active only after payment is credited. Paid amounts are non-refundable unless expressly agreed otherwise.


5. Health Status and Disclaimer


5.1. The Customer explicitly confirms that they are medically fit to participate in physical activity and have consulted their decision with a doctor.

5.2. The Provider bears no responsibility for injuries, health complications, or other damages arising from the use of training plans, especially if the Customer failed to follow recommended instructions or concealed health limitations. Training results are not guaranteed and depend on many individual factors, including the Customer's effort, diet, and regeneration.

5.3. All training instructions are used at the Customer's own risk.

5.4. The Provider does not provide medical advice, diagnosis, or therapy. Services also do not include professional nutritional counseling or physiotherapy.


6. User Account and Customer Conduct


6.1. The Customer is obliged to protect their access data and not share it with third parties.

6.2. The Provider reserves the right to restrict or block the Customer's account in case of a breach of these Terms, without compensation.

6.3. The Customer undertakes not to interfere with the functionality of the platform or disseminate inappropriate or harmful content within the system. The Customer acknowledges that the success of the training depends on their active cooperation, adherence to training instructions, honest data entry, and providing feedback on their health status and feelings. In case of insufficient cooperation or repeated non-adherence to the plan without a relevant reason, the Provider reserves the right to terminate the service in accordance with point 3.4.

6.4. Communication and feedback primarily take place via the FITR application or email. The Provider undertakes to respond to Customer inquiries generally within 48 hours on working days.


7. Intellectual Property


7.1. All content (videos, texts, graphics, training plans) is protected by copyright and is the exclusive property of the Provider.

7.2. Any unauthorized copying, distribution, or modification of the content without the Provider's consent is prohibited.


8. Technical Requirements and Service Availability


8.1. Access to the service requires a device with an internet connection and a current web browser.

8.2. The Provider does not guarantee uninterrupted service availability. Short-term outages due to maintenance or technical issues are not grounds for complaint. The Provider is not responsible for technical problems on the Customer's side (e.g., slow internet connection, outdated or incompatible device) that would prevent proper use of the service.


9. Complaints and Withdrawal


9.1. Complaints can be made by email to the Provider's contact address.

9.2. The Customer has the right to withdraw from the contract within 14 days of its conclusion if the service has not yet started. If the Customer explicitly agrees to the commencement of the service before this period expires, they lose the right of withdrawal pursuant to Section 1837 letter a) of the Civil Code.

9.3. Service Suspension: In the event of long-term illness or other serious obstacle preventing the Customer from participating in training, it is possible to temporarily suspend the service by agreement with the Provider. The conditions and maximum duration of suspension will be individually agreed upon, usually for a period not exceeding 2 weeks within one month of subscribed services.


10. Changes to Business Terms and Conditions


10.1. The Provider reserves the right to change these Terms at any time. The change is effective from the date of its publication or notification to the Customer.

10.2. If the Customer does not agree with the new version of the Terms, they have the right to terminate the contract within 14 days of the notification of the change.


11. Out-of-Court Dispute Resolution


11.1. The Customer has the right to resolve any disputes through the European Commission's online dispute resolution platform (ODR): https://ec.europa.eu/consumers/odr


12. Severability


12.1. If any provision of these Terms is found to be invalid, the validity of the remaining provisions will not be affected.


13. Governing Law and Jurisdiction


13.1. These Terms are governed by the legal order of the Czech Republic and/or the European Union, unless otherwise agreed.

13.2. For customers outside the EU, especially in the USA, these Terms shall apply to the extent that they do not conflict with local laws.


14. Personal Data Protection


14.1. The Provider processes Customers' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.

14.2. Personal data is processed for the purpose of fulfilling the contract, managing the user account, invoicing, and communicating with the Customer.

14.3. If the Customer gives explicit consent, their data may also be used for marketing purposes – sending commercial communications, news, offers, and greetings. Consent is voluntary and can be withdrawn at any time.

14.4. The Customer has the right to access their data, rectify, erase, restrict processing, data portability, and lodge a complaint with the supervisory authority.

14.5. Detailed information on the processing of personal data, including information on third-party processors (e.g., for the operation of the FITR application), is provided in the Privacy Policy available on the Provider's website.


15. Force Majeure


15.1. The Provider shall not be liable for the non-fulfillment of its obligations due to force majeure events (vis maior), such as natural disasters, wars, pandemics, widespread internet outages, or other unforeseeable and insurmountable events that occur independently of its will.